Monday, 31 October 2016

Viral Facebook post claims to help Dakota Access Pipeline protestors — but does it?


Facebook is host to a hoax a week, or so it seems. This time, Mark Zuckerberg isn’t donating money for each like or share, you won’t need to copy and paste a status to ban Facebook from using your profile content, and no… for the last time, Facebook isn’t going to start charging users next week. Instead, pranksters (or well-meaning but misinformed users) are calling on the crowd to check in at Standing Rock, the location of the Dakota Access Pipeline protests. Checking in, the status reads, will ‘overwhelm and confuse’ law enforcement when trying to track the protesters via social media.…

This story continues at The Next Web

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Study: Moderate Facebook use could lead to longer lives


We’ve known for decades that people with strong social networks tend to live longer, but does that include online friends? A University of California San Diego study of 12 million Facebook users says yes. “We find that people with more friends online are less likely to die than their disconnected counterparts,” the paper states. “This evidence contradicts assertions that social media have had a net-negative impact on health.” Well, mostly anyway. Before you get too excited, there are a couple of caveats. First, the study suggests that ‘likes’ from strangers really don’t do anything to improve your happiness or lifespan. Beneficial…

This story continues at The Next Web

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#SproutChat Calendar: Upcoming Topics for November 2016

Professionals in the field are constantly having to evolve with their social media marketing and community management best practices. To help you thrive and navigate this career space we host #SproutChat every Wednesday from 2:00—3:00 p.m. CST. During this weekly Twitter Chat we discuss important industry topics and challenges.

For those of you who have joined us in the past, thank you. Our conversation is able to thrive because you’ve taken the time out of your day to learn with us and share your knowledge with your peers. If you haven’t yet had the chance to join a #SproutChat, we’d love to see you in our Twitter feed.

To make it easier to tune in and find a subject that interests you, we’ll post a monthly schedule of upcoming #SproutChat topics. And to further educate Sprout subscribers, the first chat of every month will focus on our product. All are welcome to join this  #SproutChat but the discussion questions will focus on how to optimize a feature of our social media management platform.

We chat every Wednesday from 2—3 p.m. CST. If you’ve never participated in one, take a look at our Twitter Chats guide with everything you need to know about how to get involved in the discussion.

All of the upcoming chats for November 2016 are listed below. Hope to see you there!

November 2, 2016: Using Keyword Search for Twitter & Instagram

Product Focus: Using Brand Keywords to Drive Engagement

Monitoring your organization’s brand handle only goes so far. With the sheer volume of social messages posted every second, it’s worth it for your brand to be keeping an ear to the ground for keywords and phrases that your industry and community are engaging with.

Sprout’s capability to monitor Twitter and Instagram keywords from within the Smart Inbox makes it easy to identify and participate in relevant conversations that help increase brand awareness and grow your community. Join this week’s #SproutChat for an informative discussion on getting the most out of Sprout’s Brand Keywords.

November 9, 2016: The Impact of In-Person Events on Your Organization

Sure, the internet has connected people far and wide by enabling both in-depth and quick conversations to occur. But this doesn’t mean that connecting in-person isn’t still important. Getting your business in front of people and connecting one-on-one with your audience at an event can have a much more profound impact on sales than an online ad. So how do you measure these kind of touch points and make the most of them? We’ll chat about how to connect on a memorable and measurable level with your audience offline.

November 16, 2016: Social Media Reporting & Analysis

In order to measure social ROI you need to be able to compile reports that include digestible, social media data. However, marketers know that the real value of social doesn’t come in the data it comes in the analysis and deciphering which metrics have real meaning for your overall strategy and the business’ bottom line. Don’t miss this lively discussion on everyone’s favorite topic—social media reporting and analysis.

November 23, 2016: No Chat This Week

We’ll be taking this week off. To our community stateside, “Happy Thanksgiving.”

November 30, 2016: Best Practices for Content Distribution

Content marketing drives traffic as marketers are well aware, but figuring out which channel different pieces of content should go can be a challenge. At this #SproutChat, Sprout All Star and Arment Dietrich Chief Content Officer Erika Heald will join us and share her advice around how to craft a content distribution strategy that generate the most traffic.

This post #SproutChat Calendar: Upcoming Topics for November 2016 originally appeared on Sprout Social.



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Pinterest for Business: How to Get Started & Be Successful

Friday, 28 October 2016

#SproutChat: Running a Social Media Campaign, Event or Contest

Running a event, campaign or contest is exciting for your social community. They get a chance to win something of value and engage with your brand and in a new and exciting way. This week at #SproutChat we discussed the why and how of running a social media contest.

Benefits That Go Beyond Exposure

A contest will undoubtedly provide a brand with more social media engagement and increased awareness. Prior to launching your contest, take the time out to really understand what drives your audience to participate. What do they value? Go beyond exposure and monetary prizes and include incentives that set your brand apart from competitors.

Choose Your Entry Format Carefully

At the end of the day, driving awareness and reach on social is great but you really want to impact the bottom line. Consider entry type and which will garner the most qualified prospects or leads.

Promote Your Contest Across Social Networks

After you’ve solidified a contest type, it’s time to focus on the logistics. Hosting your contest across multiple channels is great for exposure and ensures you reach each of your different audience types. However, a contest with such a large scope may be tough to manage. There’s no right or wrong answer and what your brand decides to do will be heavily influenced on budget, time, resources and your audience.

Get Inspired

Before you launch your contest, take a look at these campaigns for inspiration:

Next week, we’ll be releasing a calendar that outlines all of November’s upcoming #SproutChat topics. In the meantime, be sure to join our Facebook community to continue the conversation on social media contests and other industry related news.

This post #SproutChat: Running a Social Media Campaign, Event or Contest originally appeared on Sprout Social.



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Thursday, 27 October 2016

5 Tactics for Short Emails that Pack a Punch

Sometimes, less is more. And when it comes to your email marketing strategy, this can absolutely be true.

While some audiences love to receive a long, descriptive email, others may quickly become bored or overwhelmed by messages that contain a mountain of text.

For these subscribers, a short, snappy, attention-grabbing email is both more engaging and more effective. And as you deliver content your audience wants, it can also mean higher open and click-through rates for you in the long run.

If you’ve tried long-form emails and aren’t seeing results, it may be time to try a short-form email (an email with not much written content) instead.

To help get you started, here are five tactics and examples for writing and designing short form emails your subscribers will love.

1. Convey meaning with images instead of copy.

Instead of using words to convey meaning, you can use images to create connection, feeling and meaning. This is also an easy way to shorten the length of your message.

In this email from Paypal, they use an image to show one of the benefits of their service and to create emotion:

Subject line: STOP! Don’t enter your info repeatedly

screen-shot-2016-10-25-at-3-20-08-pm

 

Notice how the image demonstrates a benefit of faster checkout times: more family time. And the fall background adds a nice nostalgic touch that can connect with readers.

Challenge: In your next email, try using an image or two instead of additional copy to convey meaning, feeling and product/service benefits. The copy you do choose to include should still be concise, meaningful and relevant.

2. Use powerful words that create mental images.

One of the secrets to writing a great short-form email is to get your reader to mentally engage with your email immediately. Creating mental imagery is a great way to accomplish this. When your reader begins to picture in their mind what you’re writing about, they start to engage personally with your email in a powerful way. And this can get them to click on your call to action

In this brief email, Airbnb includes words such as “sumo wrestlers,” “up and coming musicians” and “imaginative chefs” to help the reader picture the kind of people they’d meet while using their service:

Subject line: Elisabeth, you have an exclusive invite from Airbnb

screen-shot-2016-10-26-at-11-08-05-am

They chose these words because they create imagery the moment you read them. How can you think of a sumo wrestler without picturing their iconic outfit? Or a chef without his uniform and bustling kitchen?

These powerful words also create the feeling that the reader will be meeting new and exciting city dwellers, which might be a stark contrast compared to their usual travel adventures. Instead of writing that you’ll “meet new and exciting people” when using the service, they use specific examples to encourage the reader to envision this experience.

Challenge: Experiment with words you wouldn’t normally use in your next email, and be specific about the benefits a reader would gain. Use words that create mental pictures, and don’t be afraid to try ones that are unusual.

3. Use humor in your content.

What are you more likely to fondly recall years later? A college lecture on American history or a comedy show with Kevin Hart?

Unless you’re a history teacher or fanatic, you’ll probably recall Kevin Hart’s best joke over the year George Washington was born (1732, in case you were wondering).

Humor connects with people. It sticks in their memory, lightens their mood and often creates a sense of admiration (especially for a witty joke). And best of all, humor can be a powerful way to convey meaning in fewer words and get people to engage with your emails.

In this email, Really Good Emails adds a witty, humorous tone that simply draws in readers:

Subject line: Announcing our new series—Exploring the magic behind emails

screen-shot-2016-10-26-at-1-57-47-pm

I mean really, who doesn’t sit and wonder at the magic of “David Copperfield, bacon, and ligers” (bacon especially)?

Challenge: Use humor in your next email’s content to connect with your subscribers quickly. Your first sentence can be humorous while your second and third can set the context and encourage people to act. By using humor, you can grab your reader’s attention quickly and create positive vibes that encourage them to click. Which means you’ll need less content later on trying to convince them to act.  Just make sure that your humor is relevant to your message and that it’ll make sense to your unique audience.

4. Show off your products.

If you’ve got a great product, let it speak for itself. Instead of writing long descriptions of your products and their benefits, try using images in your emails that’ll show off your product’s benefits with visuals instead of words.

In the below email, Etsy writes very little – just a subject line and brief sentence about how you can find the perfect gift with Etsy. But they include tons of images of their sellers’ products fitted into categories that will help readers find what they’re looking for:

Subject line: The perfect gift does exist

screen-shot-2016-10-26-at-10-47-53-am

screen-shot-2016-10-26-at-10-48-04-am

This email needs very little written content, because the images demonstrate the benefits of the products, instead of words.

Challenge: If you have pictures of your product, try sending an email to subscribers that includes those pictures. If you offer a service, try incorporating pictures that demonstrate it in action. For example, if you’re a personal fitness trainer, try including images of you demonstrating a workout routine or guiding clients during a workout. Using pictures can save you from writing a lot of extra content and catch your subscribers’ attention right away.

5. Evoke the senses with descriptive words.

We experience the world with our five senses. So when you incorporate the senses in your emails, you can turn an email into something your reader can feel, smell, see, touch and hear while sitting at their computer hundreds or thousands of miles away. By engaging your subscriber in this way, you can encourage them to act with less written content.

Blue Apron does a great job of using descriptive language in their email below:

Subject line: The apple of our eye? This special Guest Chef recipe & $30 off!

screen-shot-2016-10-26-at-10-56-17-am

By using powerful adjectives, this email transports the reader from wherever they are to a quaint, charming home. Their headline “Cold Nights, Warm Kitchens” allows readers to envision and feel the warmth of a cozy kitchen during winter.

The words “crisp apples to sweet butternut squash” helps you also imagine the taste of those foods, and the background visuals of this tasty produce evokes the sense of sight to bring it all together.

Challenge: Create an email that appeals to the senses by using adjectives and imagery in your content. You don’t needs lot of email content if your language can engage people right away, and using the senses is a great way to do this. To see if this encourages subscriber engagement, be sure review your click-through rate to see if it’s higher than usual.

Challenge Yourself! Write Short Emails

Although the perfect email length depends on your business needs and audience, keep in mind that you don’t need to write a 200-word email to convince people to act.

With the right words and images, you can get people to engage with just a quick email.

Ready to try one of the challenges above? Get started today and tell me about your experience in the comments section below – I’d love to hear about it!

The post 5 Tactics for Short Emails that Pack a Punch appeared first on Email Marketing Tips.



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Optimizing Your Abandoned Cart Messaging for the Holidays

Tuesday, 25 October 2016

51 Open-Worthy Subject Line Ideas

They say don’t judge an email by its subject line, but let’s be honest: We’re always keeping an eye out for the best of the best. After all, the subject line is one of the first impressions your message has on its recipients and can help you improve your opens and clicks.

That’s a lot of pressure for a seemingly short line of text.

While there is no secret to the perfect subject line, there are a few words and phrases that we turn to time and time again to get more eyes on our emails. To add some bling to your subject lines , check out these tips and tricks you can use today.

Create a sense of urgency

Stop everything and read this.

Got you, didn’t it? Getting people to take action from your email can be difficult. There’s a lot that goes into getting more opens and clicks. Urgency is one of those things that can have a big impact on whether or not your email gets read.

Here are some examples to get you started:

1. Back in stock, so don’t miss out

2. This is your *last chance* to shop our sale

3. Tick, tock! 30% off sale ends soon!

4. Going once, going twice!

5. Members get first dibs.

6. We couldn’t wait ‘til Friday!

7. When it’s gone, it’s gone.

8. You might want to hurry

9. A little (limited-time-only) present

10. Available for 24 hours only

6 Types of Subject Lines That Will Improve Your Open Rates

Have a strong call-to-action

When it comes down to getting your emails opened, experiential verbs (like “celebrate” and “love”) perform better than functional verbs (like “spend” and “grab”). That’s not to say these words won’t work – it’s really all about context.

The thing that everyone can agree on is that if you don’t ask, subscribers won’t take action. So try throwing some of these high-performing words in your next subject line:

11. Celebrate with savings!

12. Act now for friends and family savings!

13. 3 DIY Frame Hacks You Need to Try Now

14. Trust me, you need this

15. send some. get some.

16. Don’t Let These Get Away

 Get personal

Personalization. When it’s done right, it’s AWesome! But when it’s done wrong? It can be borderline creepy. Here are a few examples of how to do it the right way:

17. Because you need this…

18. Join me for a marg, Olivia?

19. You deserve a treat

20. Special delivery for Olivia

21. The jeans you don’t have (yet)

Repeat yourself

Being redundant pays off, especially when it comes to your subject line. That’s because it keeps you, the sender, top-of-mind. And being top-of-mind helps build trust, which can lead to more sales. It’s a win-win!

Try including your name or your company name in the subject line, à la these brands:

22. Welcome to the Away family ✈️

23. New and exclusive to Kaufmann Mercantile

24. The Madewell essentials

25. Did somebody say new Glossier?

26. The Giant Weekly Newsletter

27. New and Exclusive to Sephora

Quick Tips Video: 6 Tricks to Help You Create an Engaging Subject Line

We don’t mean to brag, but…

Just kidding, we totally do. And that’s because adding key superlatives to your subject line can help strengthen your core message and make it more effective.

Just check out these example subject lines to see what I mean:

28. new favorite dress, hands down

29. Here’s a special treat, just for you!

30. This is big, huge, gigantic, amazing, incredible

31. Our latest styles have just arrived

32. The PERFECT Facebook Ad

33. Best of the blog

34. A little luxury at a great price

Pose a question

A question is a great way to spark some curiosity around your email, but it’s the type of question that matters. Yes or no questions perform better than open-ended questions. And don’t forget about sentiment: Questions with a negative association (like don’t or can’t) are the worst-performers.

35. What do you think?

36. Do you like prizes?

37. Can you keep a secret?

38. How could you top this?

39. Today’s the day! Are you in?

40. Best gift ever?

41. Details, please! Did you like your purchase?

Punctuation and capitalization matter

Punctuation can completely change the tone of your subject line with one simple character. And that can impact how your subscribers respond to your message. Even the lack of punctuation can change the gist of your subject, keeping things casual.

Capitalization also has the same effect. Take notes.

42. MAJOR announcement!

43. Extra 30% off sale styles (!)

44. *permission to brag*

45. It’s giveaway time again

46. T.G.I.SAAALE!

47. we’re melting

48. alert! today only

49. And the winner goes to

50. N-E-W

51. Flash. Sale. Alert.

Try these out for yourself

We’re big proponents of trying out tricks and tactics to see what works best. While you can’t predict results by looking at how past subject lines performed, you can use them as a basis for future iteration.

Try adding some of these words and phrases in your next few subject lines and watch your open rates skyrocket.

Have a tried-and-true subject line trick of your own? Let us know in the comments!

The post 51 Open-Worthy Subject Line Ideas appeared first on Email Marketing Tips.



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How to Create a Consistent Brand Voice on Social Media

Friday, 21 October 2016

‘Go Insta’ feature seems to be Instagram’s take on live video


Facebook is all-in on live video. It should come as no surprise that it’s bring its gung-ho approach to one of its most value acquisitions. According to a report from Russian news site T Journal, Instagram is testing live video in its ‘Stories’ feature. The Snapchat-esque service allows users to post images and video as part of a story, which then disappears after 24 hours. Users taking advantage of the live video streaming appear at the top of the page with a ‘LIVE’ banner signifying they’re broadcasting. To go live, users simply click a large red button titled ‘Go Insta!’ that (presumably) starts the broadcast. Details…

This story continues at The Next Web

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How Personalization Can Help You Connect with Subscribers

Hello [name],

I’m so happy you found us! [The place you signed up] is really a great place to get started, but you’ve come to the right place. Our blog is a wonderful resource on [your interests].

Look familiar?

We’ve all received that kind of email before – where you’re addressed directly in a way that doesn’t quite sit right. The information you’ve just entered into a form is spat back at you in an attempt to connect on a deeper level. But it still feels robotic…and disingenuous.

To send personalized emails that truly resonate with your audience, it’s all about sending targeted content to those who want it most. Learning more about the people who sign up to your list can help build stronger relationships as well as target subscribers based on their interests. According to a study from Pew Internet & American Life Project, personalized emails on average receive a 14 percent increase in click-through rates and 10 percent increase in overall conversions.

But the results don’t stop there – beyond increasing engagement, you can also use personalized emails to delight your subscribers and nurture connections that build trust.  

To help you personalize your emails for your subscribers and start seeing these kind of results, let’s take a look at how you can gather the information you need to begin personalizing, as well as practical tips you can apply to your own email strategy today.

Gathering information about your subscribers

Just like any relationship, the best ones are established when you get to know one another. As you learn more about the people signing up to your email list, you can target them with the right kind of content to build your relationship.

To effectively personalize your emails, you need to collect information about your subscribers. Since your sign up form is often your first interaction with a subscriber joining your email list, it’s a great opportunity to get started.

In addition to asking for name and email, you can include custom fields that require subscribers to provide more information about themselves, such as the city where they live or favorite color.

Let’s say you own an animal rescue and want to provide potential new owners with information on what kind of care their pets will need. Setting up a form with selections for the type of animal, experience with fostering and current pets in the household makes it much easier to send relevant information to your subscribers.

With this information, you can then send relevant content based on the selections subscribers make. If someone who fills out your sign up form is fostering a new dog for the first time, you can send content with advice on adjusting to the new situation. If you were to send information on how to acclimate cats to their new housemates, however, that wouldn’t really fit that person’s needs.

Besides your sign up form, another great way to gather information about your subscribers is through customer surveys.

With a survey, you can learn directly from the people who are already on your list. What kind of content would they like to receive from you? At what cadence do they want to receive your emails?

When you reach out to to your customers directly, you not only get valuable feedback in return, you also show them you care about how they are doing.

As you hear from your audience, you can use your survey insight as you craft your next emails.

Using personalization to delight subscribers

By personalizing your emails so they solve your subscribers’ unique problems or give them content related to their specific interests, you’re able to immediately provide value. And the sooner you can do that, the sooner your subscribers will understand how important your emails are.

Your welcome message is your first opportunity to do this. In your welcome message, establish yourself as an expert in the field. Make sure to provide original content on a topic you know subscribers are interested in and they’ll be more likely to trust you when they’re ready to make a purchase.

Here’s a great example of a targeted, personalized welcome email from WeddingWire, a go-to resource for everything wedding related, which subscribers receive immediately after signing up for an account:

In the sign up form, visitors are asked to provide their expected wedding date. With that information, WeddingWire knows to send content related to where you are in the wedding process.

They use this message to congratulate you on your engagement and go the extra step to clarify what you’re likely to receive in the future. The checklist is also the perfect resource for couples during the early planning process.

As the wedding date gets closer, WeddingWire sends content based on other checklist tasks the engaged couple should be completing, such as choosing attire, picking out invitations and more.

By continuing to send content to your subscribers throughout your relationship with them, you can increase awareness of what you have to offer, show you care and keep your brand top of mind.

Another great way to show you care is by celebrating the big milestones together. It can be as simple as a birthday message to let your customers know you’re thinking about them. Facebook does a great job of this in their birthday celebration emails, like the one below:

screen-shot-2016-10-21-at-2-51-29-pm

They provide a quick and simple email that is totally contextual, and the goal is just to make you smile.

You can celebrate important business milestones as well. Kickstarter’s congratulatory emails are a delightful example of how they celebrate their users’ successes. Check out the message you receive when you hit 100 backers:

kickstartersuccess-2

While these are only a few examples of how you can send personalized content, consider how you might be able to do the same for your own audience.

When someone purchases your product, are there any tips you can give that would help them get started faster? Do you have a tool that is underutilized? And are there subscribers on your list who could benefit from it? Segment them and send a quick reminder that you offer more functionality than they’re currently using.

Have your subscribers been clicking through to content on one topic more than others? Check into why that link is performing better than others, and use those learnings in your next message. You can see what kind of subject lines resonate with your subscribers by tracking message opens too.

Personalizing emails based on your subscribers’ geographical location is another great way to provide value to specific segments of your email list. If you’re running an event in their area, or want to reach out and let people know that your nearby store is open, you can collect their geographical information through your forms directly.

While all of these examples are contextually personalized emails, there are still effective ways to use a subscriber’s first name in your messages – aside from the greeting.

A fun example of this can be found in Weekly Coffee, a productivity newsletter created by AWeber’s Product Marketing Manager (and host of our Ask Me About Anything Podcast series!), Tom Tate. Check out what he does at the end of this message:

screen-shot-2016-10-21-at-2-50-47-pm

Not only does he call me out by name in a way that makes me feel like I’m his friend, but I also get a sweet little ‘P.S’ at the end as a thank you. Little details go a long way.

Personalizing your content, one email at a time

Building deep connections with your subscribers is what email marketing is all about – but it all begins with sending the right content to your audience at the right time.

As you get to know your subscribers and send them content based on their needs, you’ll not only see increases in engagement, but also positive feelings towards your business. 

Already personalizing your emails? Let us know what works for you in the comments!

whattowrite-leadgen

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#SproutChat Recap: Planning Social Media Content for the Holidays

The holidays are quickly approaching quickly and as a social media professional, you need to plan ahead. Even though it’s not even Halloween yet, it’s time to start planning for holiday campaigns and initiatives. This week at #SproutChat, we discussed how to plan for the holiday season.

Plan in Advance

Anticipate the time you’ll need to launch and run holiday campaigns and initiatives. With all the other stressors of this time of year, you’ll be thankful you set yourself up for success.

Set up Reliable Tracking Methods & Assign Value to Social Engagement

During the holidays, sales for many industries substantially increase. It’s crucial to schedule social content ahead of time and set up tracking for campaigns that helps prove the ROI of your social efforts. Work with your marketing acquisition team and streamline reporting so determining the holiday sales attributed to social isn’t a headache.

Be Generous With Your Customers

Everyone is in the giving mood during the holidays and your business should be too! Get creative with ways to show extra kindness or generosity during the holiday season. It could be something as simple as a coupon or handwritten thank you note. These small acts of generosity go a long way.

Showcase Your Company’s Culture

The holidays are a great time to pull back the curtain on the inner-workings of your organization. Showcase fun events and traditions that your company hosts for its employees. For customers, seeing the faces behind the product or service they love help the overall image of your business.

Get Inspired With Some Holiday Cheer

These brands have successfully launched memorable holiday campaigns. Take a few pointers from the pros and get started planning your own initiatives!

See you next week on Wednesday, October 26 at 2 p.m. CDT to discuss how to run a social media contest. Join the #SproutChat Facebook community to meet other social media professionals and to stay posted on weekly topics and discussion questions.

This post #SproutChat Recap: Planning Social Media Content for the Holidays originally appeared on Sprout Social.



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Thursday, 20 October 2016

New donation tool makes Clinton $1,100 for each @realDonaldTrump tweet


Donald Trump has a propensity for spouting off at the mouth, especially on Twitter. At this point, that statement should surprise no one. In fact, it’s one of the most oft-mentioned reasons his followers love him — he lacks the filter of previous presidential candidates. But there are two sides to every coin. On the other, you’ll find those that equate Trump rhetoric to be akin to nails on a chalkboard. It’s that side Hillary Clinton targeted with her new tool: ‘Troll Trump.’ The tool allows Trump haters (or Clinton supporters) to pledge a monetary amount that’s then automatically donated each…

This story continues at The Next Web

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How One Facebook Post Increased Referral Traffic by 6,166%

Combining Abandoned Cart Messaging and Product Recommendations

Wednesday, 19 October 2016

How MailChimp’s Recruiting Team Built a Wall of “Yes!”

18 Tried-And-True Ways to Improve Your Email Content

Whether you’ve been sending emails to subscribers for 10 years or 10 days, it’s important to consider how you might be able to improve your content every now and then.

After all, things change over time; between your subscribers, your industry, and even your own business. As a result, it’s important for your emails to keep up with those changes, too.

And if you’re just getting started with email, you may feel like you’ve just been going with the flow, and aren’t really sure if you’re “doing email right.”

Wherever you are in your email marketing journey, there’s always time to recalibrate your emails. Let’s take a look at 18 different ways you can improve your content. 

1. Always deliver value.

Every time you create a new email draft, you should be asking yourself, “What will my subscribers get out of this email?” If you can’t answer that question, it’s time to close out of the draft and come back to it once you’ve figured out the value your subscribers will get from the email.

Why? Because sending content your subscribers are interested in and find valuable is the foundation of any successful email strategy.

If you’re not sure what your audience wants, their most commonly asked questions is a good place to start. If you run a fitness studio, for example, you can take questions your clients often ask and use that to inspire content for your emails or blog posts (which you can then send via email).  

2. Explain why your emails are relevant.

Sending valuable content is the key to creating engaging email content, but sometimes you have to also be clear about why it’s important. Professional writers often talk about the importance of writing “benefits-focused” copy instead of just listing a bunch of product or service features. I often find the same applies to emails, too.

When you send content to your subscribers, be clear about why you think it’s helpful to them; in other words, explain what they’ll get out of completing the action you’re asking them to take, whether that’s reading a blog post, watching a video or purchasing a product.

Check out this example from one of our Weekly Blog Digest emails:

18 Ways to Improve Your Email Content

Since our goal for the email is to encourage people to click through to read this blog post, we made sure to explain the benefit to subscribers.

The more you can justify the reason behind why they should take a specific action, the more they’ll understand how it’s relevant to them (and the more likely they are to take the action!).

3. Ask for feedback.

Have no clue what your subscribers want? That’s okay, too!

Asking your current subscribers what kind of content they’d be most interested in receiving from you can tell you a lot about how to improve your content. Not only does this eliminate the guessing game (which can take weeks, if not months to figure out what your audience likes), it also opens up communication between you and your community of subscribers.

To get feedback, you can try a few different tactics, including:

As you begin to hear back from subscribers, start implementing what you’ve learned right away. Share content that speaks to their interests, challenges and needs!

4. Add videos or GIFs.

Did you know that video in email can lead to a 200 – 300 percent increase in your click-through rate? Video is more powerful than ever, and people can’t get enough of it. (In fact, YouTube reports mobile video consumption rises 100 percent every year!)

As a result, consider how you might be able to improve your email content by adding in a relevant video. Whether it’s one you create or one that you’ve come across that would be helpful for your audience, be sure to share it via email.

If video isn’t your thing (or if it’s not right for your audience), consider how you might be able to feature a GIF instead. The benefit of using a GIF instead of video is that it’ll animate within the email itself, so you don’t have to worry about clicking through to get the full impact.

Whichever you choose to include, make sure it aligns with your brand.

5. Feature upcoming promotions and discounts.

There’s one thing consumers can’t get enough of, and that’s saving money.

Promoting product sales and offering exclusive discounts can go a long way in helping you reach email superstar status. According to Direct Marketing Association, buyers were most likely to make a purchase from an email rather than other channels like social and direct mail.

And when you get emails like this one from Loft, it’s easy to understand why this channel is so effective:

18 Ways to Improve Email Content - Loft

With email, you don’t have to worry about your fans missing content, like they might in their social feeds. Plus, you have the chance to create eye-catching email content like this.

So the next time you have a sale or discount, be sure to send an email to your subscribers about it!

6. Send personalized content.

Personalizing your email content is more than just adding your subscriber’s first name to the subject line (although that is one cool use of it!). It’s about sending targeted content to people on your email list who will find it most relevant.

Whether you send emails based on their specific interests, geographical location, native language or even favorite dog breed, you’re able to take communication to a new level.

From specific welcome emails based on different incentives to a promotional email that’s only available in a specific city, there are endless possibilities for how targeted you get with your email content.

7. Delight your subscribers.

Between all of the promotional emails, blog post updates and other messages you send to your subscribers, sometimes it pays to send an email with no particular goal other than to delight your community.

Just check out this email we sent to our customers last winter to celebrate the holidays:

18 Ways to Improve Email Content - Gif Guide

The email was not only fun and creative, it also delivered a gift of GIFs (say that five times fast!) to our customers. And the response told us everything we needed to know about sending this kind of email: people loved it! Open rates and click-through rates were among the highest we’ve ever seen. And you can bet that we did something similar again.

While a package of hand-crafted GIFs may not be right for you, think about what you can give away to your subscribers. Or, consider other ways you can add little elements of delight into your regularly-scheduled emails.

Product Hunt, for example, does a great job of including a relevant and fun images and GIFs in their daily digests:

The Microsoft Paint-inspired visual brings humor to what would otherwise be just another email update. And their use of emojis adds another subtle element of delight.

8. Regularly clean your email list.

In some cases, your email content may already be stellar. But if your open and click-through rates are low, that could mean it’s time to do a little email list hygiene.

As your email list grows, some subscribers may become less interested in your emails over time – and that’s okay. Since email engagement is measured by the number of people interacting with your emails, these metrics can get thrown off by individuals who no longer wish to be on your email list.

As a result, you’ll want to give them the opportunity to stay on your list (which you can do by running a reactivation campaign) and remove email addresses who don’t respond back to you.

When you have a list of engaged subscribers, you’ll notice that your open rates, click rates and more will increase as a result.

9. Review your email analytics.

In order to maintain a healthy email list, you should regularly review the performance of the emails you send. Whether you review each individual broadcast email the day after you send it or make it a point to check your analytics every week, the main idea is that you’re seeing what’s working and what isn’t.

As you notice dips and upward spikes, you can use this insight to better inform the email content decisions you make moving forward.

Reviewing your analytics isn’t difficult, but here’s a helpful guide to read as you get started.

10. Pay attention to design.

The look and feel of your messages are just as important as the words you write. And if ignored, it can be a huge turn-off for your readers. As you consider the design of your emails, there are a couple of best practices to keep in mind.

First, embrace your branding. Between the color palette and images you choose, you want to make sure your brand is represented consistently in your emails. If someone signs up to your email list from your website, for example, the experience should be visually consistent so they can recognize you and trust you’re a credible business.

Second, be consistent. While you do have the freedom to be creative with your email content, the foundation of your emails should be consistent. This includes the color scheme, logo placement, and structure of the email.

11. Repurpose your best content.

When it comes to sharing content in your emails, you don’t have to solely rely on freshly published content on your blog or social channels. You can also reshare older, evergreen content that performed well for you in the past. This is the simplest and easiest way to craft an email you know your subscribers will enjoy reading.

For AWeber’s weekly blog digest email, for example, we recently added a section called #ThrowbackThursday, which allows us to highlight older blog posts that received a lot of traffic. 

18 Ways to Improve Email Content - Repurpose

(And how convenient, it’s about repurposing content!)

This is helpful for those who may want a refresh on the topic, or for new subscribers who signed up to the list after the post was first shared.

12. Give away a freebie.

Remember the “Delight your subscribers” tip from earlier? Giving away any free item is an easy way to boost your email content’s performance.

Freebies can give you more insight into what kind of content your subscribers are most interested in, and it makes them feel special.

Whether it’s an educational course, sample item, or trial of your service, freebies are perfect for delighting your audience.

13. Offer exclusive content.

Launching a new product or course soon? Or maybe you’re in the middle of planning a huge end-of-year sale? You might want to think about giving your email community exclusive, early-access. Or, consider other items you might be able to give away solely to your subscribers.

Why? Because when you make your subscribers feel like they’re part of an exclusive group, it gives them more incentive to stay on your list.

Here’s a great example from Jill Winger of The Prairie Homestead, who sends an email newsletter that occasionally features exclusive promotions in addition to the regular blog roundup:

screen-shot-2016-10-19-at-9-52-48-am

In this snippet of the email, you can see how Jill highlights the exclusivity of the olive oil offer. 

14. Make it interactive.

If you want to improve your email content, sometimes all you need to do is spice things up a little bit. And if you’re interested in doing just that, you may want to consider making your emails a little more interactive.

Interactive content brings a fresh approach to email design as it gives new life to the typical static message. While this doesn’t necessarily make an email more relevant to your subscribers, it can make them more fun and interesting. When you give your subscribers a fun way to get involved with your email (beyond simply reading the text and clicking links), it can improve engagement with your emails, delight your subscribers and simply help your brand look really cool.

While interactive emails do require more effort and HTML knowledge, I encourage you to find an interactive element that would be achievable for you. Here are some ideas we’ve tried in the past, along with advice on how to get started.

15. Proof your work.

This may have been the mantra of your schoolteachers back in the day, but there’s a reason why they obsessed over details like grammar and spelling. And it all comes down to how these errors can be perceived by your readers: for many, it can make the writer appear sloppy and unreliable.

Before you send out any email, send yourself a test so you can review the content and check for spelling and grammar errors. You should test the links to make sure they work properly as well.

16. Keep your content focused.

In today’s busy world, it’s more important than ever to keep your emails brief and to-the-point.

Think about the kinds of situations and environments in which your subscribers are reading your emails. Chances are, they’re checking their emails when they’re walking down the street, waiting on the subway platform, waiting in line at the grocery store, etc.

The average attention span of a person is only three seconds – which is less than that of a goldfish! So make sure your email content is focused.

17. Write a compelling call-to-action.

Every time you send an email, there’s a reason why you do so. Whether it’s because you want them to read your latest blog post, purchase a product or simply download an exclusive freebie, it’s important to make it clear what action you want them to take.

While there isn’t an exact science to how you structure your emails, keep in mind your subscribers’ short attention spans and provide them with a way to take action early on in your email – and make it stand out.

To do so, there are a number of factors to consider, including the size and color of your CTA button, content and length.

Whether you prefer hyperlinking your text or using a call-to-action button with a color that pops, your goal should be focused on making it easy for subscribers to take action.

18. Be consistent.

As you discover the type of content that resonates best with your subscribers, it’s important that you keep your emails consistent. While it’s a good thing to try out new ways to make your content even more awesome for subscribers, I encourage you to do so over time.

When you set certain expectations for the email content you send to your subscribers, it’s important that you meet them. This helps establish trust between you and your audience, which can reduce unsubscribes and spam complaints.

Improve your email content today!

Now that you’ve read through 18 ways you can update your emails, it’s time to pick one and get started! By setting one small, achievable goal, it becomes a lot easier to improve your emails over time.

Just remember to keep your subscribers in mind, and your email success will follow.

Want more tips on how to improve your email content? Sign up for our free, 7-day What to Write in Your Emails course today! (You’ll also receive a bonus PDF guide filled with over 20 email copy templates!)

The post 18 Tried-And-True Ways to Improve Your Email Content appeared first on Email Marketing Tips.



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LinkedIn Endorsements are now marginally less pointless


LinkedIn Endorsements are crap. They’re meaningless. They count for nothing. This, I suppose, is a consequence of its design. When you look at someone’s profile, LinkedIn suggests skills to endorse your friend for. Out of a sense of altruism, you do it, regardless of how irrelevant these skills are. It’s human nature to want to help out a friend. Furthermore, there’s nothing stopping you from endorsing people with complete nonsense, as I’m doing with my colleague Bryan Clark here. It’s funny because I’m twelve. It seems LinkedIn is aware that one of its core features is little more than a joke. It’s…

This story continues at The Next Web

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How to Run Social Media Contests That Actually Increase Revenue

Sunday, 16 October 2016

Future versions of Facebook Messenger will come with a Data Saver mode


Afraid of bill shock? Facebook Messenger is notoriously data-hungry. Thankfully, future versions will allow you to put it on a diet, courtesy of a brand new Data Saver feature. Facebook is currently trialling this on the Android beta version of the app. It works by changing how the app downloads any media content the user receives, such as photographs and videos. Here’s how it works. Without the Data Saver mode active, Messenger automatically downloads anything the user receives. This happens regardless of the size of the content, or whether the user actually wants to see it. But when the user switches on this feature, they have…

This story continues at The Next Web

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Friday, 14 October 2016

Missing man’s Facebook account springs to life with cryptic messages — is it him?


Security footage shows Charlie Carver leaving work on August 31. After leaving, he and live-in girlfriend Kala Brown were scheduled to have dinner with Lindsey Mayson, a friend of Brown’s who had yet to meet Carver. She told The Daily Beast: That’s what that Thursday night was supposed to be about. It was meeting them and having dinner with them and getting to know each other. Neither made it to that dinner. Friends and family haven’t heard from Carver or Brown since. The couple’s phones were off, their 2002 Grand Prix was missing, and the front door was unlocked. Inside, Brown’s contact lenses and glasses were sitting untouched, as were their…

This story continues at The Next Web

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#SproutChat: Reaching Your Audience on Instagram

Instagram allows brands to simultaneously scale and individually hone in on engagement opportunities with fans. However, breaking through Instagram’s algorithm to ensure your followers see your content can be challenging. This week, we discussed best practices for reaching your intended audience on Instagram.

Pay Attention to Everything

Managing an Instagram account takes more than pretty photos. To ensure maximum visibility, maintain a content calendar and pay attention to every post variable including which types of images, captions and hashtags are most popular with your audience.

Uses Branded & Popular Hashtags

Branded hashtags tend to resonate better with an audience and can help any brand stand out among competitors. However, popular hashtags are necessary in order to increase reach and visibility. Get creative and find ways to join the conversation when a popular hashtag is directly related to your brand. Don’t forget to rely on go-to’s such as #TBT, #FridayFeeling or #TravelTuesday.

Publish a Combination of UGC & Original Content

User-generated content (UGC) gives your audience a more intimate view into what your brand is really about. It showcases how your customers perceive your product or service and that perspective can be really impactful. Maintain an effective ratio of UGC and original content by sure noting within your content calendar what’s owned and what you’re pulling from your community.

Proactively Comment

A great strategy you’ve undoubtedly noticed is proactive brand engagement on your follower’s posts. This is a great way to gain visibility without spending a dime. However, it does take a good chunk of time to do at scale. Make sure the profile of the post you’re engaging with is someone who’d more than likely be interested in your brand because overdoing it will give you a bad rap.

See you next Wednesday at 2 p.m. CDT for #SproutChat. Join our Facebook group to stay posted regarding topics and discussion questions. Want to discuss something specific with the community? Tweet me @Sprout_Sarah!

This post #SproutChat: Reaching Your Audience on Instagram originally appeared on Sprout Social.



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